Privacy Policy

Personal Information We Collect

Device and Website Information

When you visit the Site, certain information may be collected automatically about your device and how you interact with the Site. This may include:

• Your web browser, device type, and operating system.
• Your IP address and approximate time zone.
• Pages, products, and content you view.
• Referring websites or search terms.
• Information about how you browse and interact with the Site.
• Cookies and similar technologies stored on your device.

We refer to this information as Device Information.

Order and Customer Information

When you make or attempt to make a purchase, create an account, join our rewards program, or contact us, we may collect information including:

• Your name.
• Email address.
• Phone number.
• Billing information.
• Selected pickup location.
• Products purchased or requested.
• Order history and rewards activity.
• Payment transaction information.

Payment card information is processed through Shopify and its authorized payment providers. Creekville Spirits does not directly store complete payment card numbers on its own systems.

We refer to information connected to purchases and customer accounts as Order Information.

In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

Technologies We Use

We may collect Device Information through technologies including:

• Cookies: Small data files placed on your device or computer. Cookies may include an anonymous unique identifier.
• Log files: Records of actions occurring on the Site, including IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.
• Web beacons, tags, and pixels: Electronic files used to understand how visitors browse and interact with the Site and our marketing communications.

Additional information about cookies and how to manage them is available at allaboutcookies.org .

How We Use Personal Information

We use Order Information and other Personal Information for purposes including:

• Processing payments and fulfilling local pickup orders.
• Sending order confirmations and pickup notifications.
• Verifying customer and order information.
• Communicating with you about purchases, requests, or questions.
• Screening orders for possible fraud or unauthorized activity.
• Maintaining customer accounts and order history.
• Administering the Creekville Spirits Rewards Program, including awarding and redeeming rewards points.
• Providing marketing or promotional communications when permitted and consistent with your preferences.
• Improving our products, services, website, and customer experience.
• Complying with applicable legal and regulatory requirements.

We may use Device Information to understand how customers use the Site, measure the performance of marketing campaigns, improve website functionality, and identify potential fraud or security concerns.

How We Share Personal Information

We may share Personal Information with service providers that help us operate the Site, process transactions, administer rewards, communicate with customers, analyze website activity, and provide our services.

You can read more about how Shopify uses Personal Information in Shopify’s Privacy Policy .

Information about Google’s privacy practices is available in Google’s Privacy Policy .

We may also disclose Personal Information when reasonably necessary to:

• Comply with applicable laws or regulations.
• Respond to a subpoena, court order, or other lawful request.
• Investigate suspected fraud, theft, or security incidents.
• Protect our rights, property, customers, employees, or business.
• Enforce our policies or contractual rights.

We do not sell customer Personal Information in exchange for money.

Behavioral Advertising and Marketing

We may use Personal Information to provide advertising or marketing communications that we believe may be relevant to you, where permitted by law.

You may learn more about interest-based advertising through the Network Advertising Initiative .

You may manage advertising preferences using resources including:

• Facebook advertising preferences
• Google My Ad Center
• Digital Advertising Alliance opt-out portal

You may unsubscribe from promotional emails by using the unsubscribe link included in the message. Transactional communications regarding orders, account activity, or legal notices may still be sent when necessary.

Do Not Track Signals

Some browsers provide a “Do Not Track” setting. Because there is not currently a uniform industry standard for responding to these signals, the Site may not alter its data collection practices when a Do Not Track signal is received.

Data Retention

We retain Order Information and other Personal Information for as long as reasonably necessary to:

• Provide our services and maintain customer accounts.
• Administer orders, returns, rewards, and customer service matters.
• Maintain appropriate business and tax records.
• Prevent fraud and protect the security of our business.
• Comply with legal, accounting, and regulatory obligations.

Information may be retained for a longer period when required by law or when reasonably necessary to establish, exercise, or defend legal claims.

Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have the right to:

• Request access to Personal Information we maintain about you.
• Request correction of inaccurate Personal Information.
• Request deletion of certain Personal Information.
• Object to or restrict certain uses of your information.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.

We may need to verify your identity before processing a privacy request. Certain information may be retained when required for legal, accounting, fraud prevention, or legitimate business purposes.

Residents of the European Economic Area or United Kingdom may have additional rights under applicable data-protection laws. Personal Information may be transferred to and processed in countries outside your place of residence, including the United States and Canada.

Age Requirement and Minors

Creekville Spirits sells alcoholic beverages and is intended only for individuals who are at least 21 years of age.

The Site is not directed to individuals under 21, and we do not knowingly collect Personal Information from individuals under 21 for the purpose of selling alcoholic beverages.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no online service, payment method, electronic transmission, or storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, services, legal requirements, or other operational reasons.

When changes are made, the “Last updated” date at the top of this policy will be revised.